Instrument Technical Service and Support

ATS RheoSystems and REOLOGICA Instruments mission is to meet the specialized needs and individual requirements of rheological instrumentation users. It is inevitable that companies will face increased competitive challenges and pressures in the next decade. As a comprehensive technical support, service, analytical instrumentation and training company specializing in material characterization instrumentation, ATS RheoSystems and REOLOGICA Instruments focus exclusively on rheometers, rheology, and rheological instrumentation. OUR VOCATION IS STRICTLY RHEOLOGY. As such, we are involved in the following service and support businesses.

We provide customized third party technical support and service to instrumentation users in terms of service agreements, preventive maintenance and calibration coverage, and on-call service and repairs for rheological instruments from Bohlin, Haake, Rheometrics, and Polymer Laboratories. First and foremost, we are a technical support and service company dedicated to complete customer satisfaction. We are routinely called upon to service other manufacturers' instrumentation when they either cannot, or will not, address the problem to the satisfaction of the customer. We are successful because most instrument companies see technical support and service as a necessary obligation, an offshoot of their core business, selling instruments. They perform these services only because they have to. We perform these services because they are essential concerns to our customers.

Rheological Consulting and Contract Testing

ATS RheoSystems provides full rheological and mechanical property testing capability, including controlled stress and controlled deformation measurements. Both transient and periodic measurements are supported in the temperature range from -180° to 1000°C. Samples can range from low viscosity fluids, to semi solids and polymer melts to the mechanical properties of solids. Additionally, thermal analysis techniques and surface tensions and contact angle, are available. Both hourly and project rates are available.
  • Application laboratory demonstrations and applications training tailored to each customer's unique needs and requirements. A customized training outline is developed for each client.
  • Consulting services, and expert data analysis and interpretation.
  • In-house rheology training courses, and instrument operation seminars.

Contact Dr. Jared A. Tatum to discuss specific projects, applications, or training requirements.

Click Here For New Instrument Installation Requirements